{"id":378947,"date":"2024-07-02T20:08:20","date_gmt":"2024-07-02T20:08:20","guid":{"rendered":"https:\/\/caringseniorservice.com\/wilmington\/greatcare\/"},"modified":"2025-02-12T23:29:00","modified_gmt":"2025-02-12T23:29:00","slug":"greatcare","status":"publish","type":"page","link":"https:\/\/caringseniorservice.com\/wilmington\/greatcare\/","title":{"rendered":"Wilmington Greatcare"},"content":{"rendered":"

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Delivering GreatCare®<\/sup>
in Wilmington<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”26082983-e8a7-43e2-93c0-b2bbb4f663a9″ text_font=”Arial|300|||||||” text_text_color=”#004C80″ text_line_height=”1.3em” header_2_font=”Arial||||||||” header_2_text_color=”#19427A” header_2_font_size=”20px” header_2_line_height=”1.3em” width=”100%” custom_margin=”||5px|||” custom_padding=”||26px|||” text_font_size_tablet=”18px” text_font_size_phone=”16px” global_colors_info=”{}”]<\/p>\n

Thanks to our GreatCare®<\/sup> Method of delivering care, Caring Senior Service of Wilmington sets the standard for senior home care services.<\/p>\n<\/p>\n

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Our Method Makes the Difference<\/h3>\n

In early 2023, Caring Senior Service established a GreatCare®<\/sup> certification process to recognize and celebrate offices that exceed our operational standards and business principles. All our offices are expected to perform in accordance with our GreatCare®<\/sup> standards. By continually demonstrating and exceeding these standards, offices can earn recognition as a Certified, Advanced, or Master level GreatCare®<\/sup> office. Achieving any level of certification is a hallmark of home care excellence.<\/p>\n

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Our GreatCare\u00ae Method<\/h3>\n

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Quality Care<\/h3>\n

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Care Solutions<\/h3>\n

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Active Involvement<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|tablet” _builder_version=”4.24.3″ _module_preset=”default” width=”100%” custom_margin=”50px|auto|50px|auto|true|” custom_margin_tablet=”50px||14px||false|true” custom_margin_phone=”50px||14px||false|true” custom_margin_last_edited=”on|tablet” custom_padding=”||30px|||” custom_padding_tablet=”|25px|15px|25px|false|false” custom_padding_phone=”|25px|15px|25px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”e9faf0a9-33ba-47a3-8fa8-956807feb3ce” text_font=”Arial||||||||” text_text_color=”#19427A” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Questrial|700|||||||” header_3_text_color=”#19427A” text_orientation=”center” custom_padding=”||0px|||” header_3_font_size_tablet=”32px” header_3_font_size_phone=”22px” global_colors_info=”{}”]<\/p>\n

Our GreatCare®<\/sup> Method addresses the 3 most important areas of concern: quality caregivers, care solutions and active involvement. Caring Senior Service of Wilmington sets the standard for senior home care services such as personal care, meal preparation and housekeeping. Our care solutions help you or your loved one remain safely at home. By using quality caregivers and maintaining active involvement, we give you the control needed to live healthy, happy and at home. Don\u2019t you deserve GreatCare®<\/sup>?<\/p>\n

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Quality Caregivers<\/span><\/h3>\n

We know that great service can only be delivered by qualified, experienced staff. At Caring Senior Service of Wilmington, we make sure our caregivers have the right personality and skill level to ensure our clients receive quality senior care services.<\/p>\n

    \n
  • \n
      \n
    • <\/i>Skilled and Experienced<\/strong>
      Our caregivers must have a minimum of 1 year of experience or have passed the state certification to become a nurse aide. This means all of our caregivers are experienced and trained to provide services to our clients.<\/li>\n
    • <\/i>Qualified and Verified References<\/strong>
      Our caregivers must provide references, and we verify their experience and contact their former employers. This provides the assurance that our caregivers meet our high standards of trustworthiness and work values.<\/li>\n
    • <\/i>Refined Interview Process<\/strong>
      Our caregivers go through a rigorous interview process, and we select only the most professional, responsible and compassionate individuals. This means we are able to match our caregivers and clients based on both skills and personalities.<\/li>\n
    • <\/i>Nationwide Background Checks<\/strong>
      Our caregivers have been screened with identity verification and an exhaustive criminal background search in all 50 states. Furthermore, we conduct bi-annual background checks on all caregivers. This ensures that our caregivers have not had a criminal past and that you are protected.<\/li>\n
    • <\/i>Ongoing Training<\/strong>
      Our caregivers receive direct training on skills and conditions. We provide each with access to our internal library of over 63 continuing education courses and make sure they have thorough knowledge of any condition they will be working with. This means that our families can rest assured that their caregiver is knowledgeable about the care provided.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

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      Care Solutions<\/span><\/h3>\n

      Each situation is different and unique and there is no one solution that works for everyone. Our method combines services and safety care products to make sure you can remain safely at home.<\/p>\n

        \n
      • \n
          \n
        • <\/i>Client Care Consultation<\/strong>
          We complete a full assessment with each client using our formulated consultation tool. We look at IADLs, ADLs, social needs, emotional needs and financial needs. Our consultation process provides the family with a complete assessment of needs so they can make an informed decision on care.<\/li>\n
        • <\/i>Individualized Service Plan<\/strong>
          Each client receives an individualized service plan that is based on input from them and their family along with our professional recommendations. The plan includes services provided by our caregivers, home safety products, and vendor services where appropriate. This provides families with highly personalized service plans that are tailored to their specific needs.<\/li>\n
        • <\/i>Home Safety Survey<\/strong>
          Our clients each receive a 43-step Home Safety Assessment that includes review of each room of the home to make sure any issues are addressed. This provides the senior and their families with assurance that services can be delivered safely and helps them make the necessary changes to keep the home environment safe.<\/li>\n
        • <\/i>Caregiver Personality and Skills Matching<\/strong>
          Our client’s personality is factored into the process. We want to make sure that the caregiver possesses the skills needed to properly assist and that the personality traits they enjoy are matched. This helps everyone in the equation and assures good matches to avoid disruption.<\/li>\n
        • <\/i>Personal Caregiver Introduction<\/strong>
          Our clients all receive a personal introduction to any new caregiver that will provide them with care. This introduction includes an overview of the caregiver’s skills and personality, and it provides an opportunity for our supervisors to orient the caregiver to the client’s home. This provides the client with continuity and helps ease the stress of changes that may occur.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ make_equal=”on” custom_padding_last_edited=”on|desktop” module_id=”activeinvolvement” _builder_version=”4.27.0″ _module_preset=”default” width=”100%” width_tablet=”100%” width_phone=”93%” width_last_edited=”on|phone” max_width=”1920px” custom_padding=”58px||0px|15px|false|false” custom_padding_tablet=”0px|15px|0px|15px|false|false” custom_padding_phone=”0px||0px|6px|false|false” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”e9faf0a9-33ba-47a3-8fa8-956807feb3ce” text_font=”Arial||||||||” text_text_color=”#19427A” text_font_size=”18px” text_line_height=”1.8em” header_3_font=”Questrial|700|||||||” header_3_text_align=”center” header_3_text_color=”#BC3C28″ custom_margin=”||2px|65px|false|false” custom_margin_tablet=”|25px|2px|25px|false|true” custom_margin_phone=”|25px|2px|25px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”27px||16px||false|false” custom_padding_tablet=”10px||||false|false” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_3_font_size_tablet=”32px” header_3_font_size_phone=”22px” global_colors_info=”{}”]<\/p>\n

          Active Involvement<\/span><\/h3>\n

          At Caring Senior Service of Wilmington, we believe that in order to provide quality service we must stay involved with the client, family, and other professional care providers. There are often changes that need to be made to the service plan for clients with special needs that require coordination with multiple parties. This keeps everyone informed of any special needs or required changes to the service plan so that nothing is overlooked or forgotten.<\/p>\n

            \n
          • \n
              \n
            • <\/i>24\/7 Availability<\/strong>
              Our staff is available 24 hours a day, and we always have thephones answered by Caring personnel. This means that you can reach someone to address any issue.<\/li>\n
            • <\/i>Supervisory Visits<\/strong>
              Our staff makes visits to the client’s home as often as necessary to provide the excellent care for which we are known. Our visits are both scheduled and unscheduled. These visits allow for us to make necessary adjustments and maintain a high level of quality.<\/li>\n
            • <\/i>Attend Physician Visits<\/strong>
              Our staff attends physician visits with clients and family to make sure that we can inform the physician of any observations and to gather information directly about any changes that need to occur. Attending physician visits allows us to keep all professional care providers aware of changes and potentially set up additional care services.<\/li>\n
            • <\/i>Regular Care Coordination<\/strong>
              Our staff makes sure that all other professional care providers are informed of the status of the client as necessary. Since we are often there for the most amount of time, our services are the eyes and ears for other healthcare providers so they can be proactive in their care approach or be alerted to early warning signs.<\/li>\n
            • <\/i>Vendor Recommendations<\/strong>
              Our staff assists clients with every aspect of maintaining their independence. This often includes assisting with arrangement of other non-care related services. We maintain a highly qualified and screened list of vendors to provide a plethora of services. This means that our clients have an additional level of protection when receiving any services in their home.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

              [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/css-images.nyc3.digitaloceanspaces.com\/wp-content\/uploads\/2024\/05\/bottomgreatcare.webp” animation_style=”slide” animation_direction=”right” background_last_edited=”on|tablet” background_position_tablet=”top_center” border_radii=”off|30px|||30px” border_radii_tablet=”off|30px|30px|30px|30px” border_radii_phone=”off|30px|30px||30px” border_radii_last_edited=”on|phone” global_colors_info=”{}” background__hover_enabled=”off|desktop”][et_pb_divider color=”RGBA(255,255,255,0)” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”250px||250px||true|false” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.3″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”101deg” background_color_gradient_stops=”#19427a 0%|rgba(255,255,255,0) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/css-images.nyc3.digitaloceanspaces.com\/wp-content\/uploads\/2024\/05\/Caregiver-Shaking-Hands-at-Client-Door-1-1-1-scaled.webp” background_position=”top_center” custom_padding=”0px||0px|||” bottom_divider_style=”wave” bottom_divider_color=”#f4f4ef” locked=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.24.3″ _module_preset=”default” width=”100%” max_width=”1920px” custom_padding=”0px||171px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.3″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”e9faf0a9-33ba-47a3-8fa8-956807feb3ce” text_font=”Arial||||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”1.8em” link_font=”||||on|||#FFFFFF|” link_text_color=”#FFFFFF” link_font_size=”20px” header_3_font=”Questrial|700|||||||” header_3_text_align=”left” header_3_text_color=”#FFFFFF” background_enable_color=”off” background_enable_image=”off” background_position=”top_center” module_alignment=”center” custom_margin=”||0px||false|false” custom_padding=”184px|60px|0px|60px|false|true” header_3_font_size_tablet=”28px” header_3_font_size_phone=”24px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}” background__hover_enabled=”off|desktop” background_enable_color__hover=”off” background_color_gradient_stops__hover=”#bc3c28 22%|#bc3c28 100%” use_background_color_gradient__hover=”on”]<\/p>\n

              Ready to discuss how Caring Senior Service can help you with in-home care services?<\/h3>\n

              Talk to us today about your home care needs.<\/p>\n

               [\/et_pb_text][et_pb_button button_url=”\/wilmington\/contact” button_text=”Contact Us!” button_alignment=”left” _builder_version=”4.25.2″ _module_preset=”a39ddb75-4985-45f0-a6b5-6d447f810e29″ button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”1px” button_font=”Arial|700|||||||” button_icon=”||fa||400″ custom_margin=”||15px|60px|false|false” custom_padding=”12px|70px|12px|70px|true|true” global_colors_info=”{%22gcid-369d6a5c-948a-46a7-83c8-2ed935036bdf%22:%91%22button_text_color%22%93}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

              Delivering GreatCare®in WilmingtonThanks to our GreatCare® Method of delivering care, Caring Senior Service of Wilmington sets the standard for senior home care services.Our Method Makes the Difference In early 2023, Caring Senior Service established a GreatCare® certification process to recognize and celebrate offices that exceed our operational standards and business principles. All our offices are […]<\/p>\n","protected":false},"author":1,"featured_media":379112,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-378947","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nWhat Is GreatCare\u00ae? | Caring Senior Service of Wilmington<\/title>\n<meta name=\"description\" content=\"GreatCare\u00ae is our method for providing quality care for every client. 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