Meet the Caring Team in Galesburg
Our team is devoted to providing quality and compassionate care to the seniors we serve.
Our Owner
Meet Katy Packingham. Her passion for senior care is deeply personal. Raised by her grandparents, she developed an appreciation for older adults and the wisdom and experiences they share. She joined Caring Senior Service as a caregiver in 2018, transitioned into an office role in 2021. Now, as the owner, Katy is proud to continue serving the seniors and families she’s built relationships with over the years.
Katy’s dedication to her community extends well beyond her work. She is actively involved in Rotary, serves on the board of the VNA, volunteers with the Alzheimer’s Association, and supports her children’s school through the PTO. Her commitment to service has earned her recognition as one of Galesburg’s Top 5 Under 40 leaders and Caring Senior Service’s 2023 “Voice of Caring.”
Guided by her personal motto, “Growing old is part of life. Growing boring is not,” Katy believes seniors deserve to remain active, engaged, and independent as they age. She is committed to providing compassionate, personalized care that helps older adults continue enjoying life at home while ensuring families feel supported every step of the way.
Our Team
Your Caring Team consists of quality caregivers, care managers, and an agency director. Caregivers are the backbone of Caring Senior Service. We only hire caregivers that display a true passion for serving others and who also have experience working with seniors. Our caregivers report to a Care manager whose job is to ensure that each client has the best caregiver based on skill, experience, and personality. Our care managers also make regular visits to a client’s home to make sure that care plans remain up to date and that everyone is happy with care. Finally, the agency director ensures that each client receives GreatCare ®. They manage the team to make sure clients get the best service day or night. The agency director has the important responsibility of making sure that the statement “We provide GreatCare®” is not just what we say, it’s what we do.
Mission Statement
We believe that every senior should be able to remain healthy, happy and at home.
Our GreatCare® Culture Starts With Our Values
Our values define who we are and guide everything we do:
Excellence
We show a dedication to EXCELLENCE in everything we do.
Service
We each have a passion for SERVICE.
Rewards
We find REWARDS in everything we do.
Responsibility
We take RESPONSIBILITY at every level to create ownership.
Learning
Through LEARNING, we continue to improve.
Teamwork
With TEAMWORK, our obstacles become achievements.
Professionalism
A commitment to PROFESSIONALISM is shown in our work.
Family
We treat our clients and each other like FAMILY.
Join Our Team
Caring Senior Service of Galesburg is always looking for compassionate, qualified individuals to add to our team. We offer excellent career opportunities that foster professional and personal growth.
Home Care in Galesburg
We understand that home care needs extend beyond the traditional work hours of 9 to 5. That’s why our Galesburg team is available 24/7 to address any questions or concerns that you might have. Reach out to us any time to discuss home care for a loved one.
More about personal assistance services in Galesburg
Stay updated with the latest information about home care in Galesburg. Check out what’s new in senior care and learn more about taking care of an aging loved one by visiting our News blog.