GreatCare®: Our Approach to Safer, Happier Days at Home
You deserve to feel confident about the care your loved one receives. At Caring Senior Service, our GreatCare® method means carefully screened caregivers, support tailored to your loved one’s needs, and a local Chandler team that stays involved as those needs change.
Our Method Makes the Difference
You want your loved one to feel safe, comfortable, and respected at home. You also want to know that someone is listening, keeping you informed, and paying attention as their needs change. Our GreatCare® method guides how we support your loved one and your family, from choosing the right caregiver to planning care and staying involved along the way.
Our GreatCare® Method
Quality Care
Professionals you can feel comfortable welcoming into your home.
Care Solutions
Personalized support that respects your loved one’s needs and routines.
Active Involvement
A supportive Chandler team you can turn to throughout your care journey.
GreatCare® Standards Across Our Offices
Our GreatCare® method is supported by standards that every Caring Senior Service office is expected to follow. Our office certification program recognizes locations that consistently demonstrate and exceed these standards. Offices can earn Certified, Advanced, or Master level recognition based on their commitment to our operational standards and business principles.
For your family, these standards reinforce what you should expect from Caring: quality caregivers, personalized care solutions, and a team that stays actively involved.
Quality Caregivers
Confidence in the Person Providing Care
A caregiver becomes part of your loved one’s daily life. We take time to choose people with the experience, compassion, and dependability needed to make that relationship a positive one.
-
- Skilled and Experienced
Our caregivers have at least one year of caregiving experience or nurse aide certification, giving them a foundation for providing hands-on support at home.
- Skilled and Experienced
-
- Verified Experience and References
We review each caregiver’s experience and contact references to learn about their reliability, work ethic, and approach to caring for others.
- Verified Experience and References
-
- Chosen for Skills and Compassion
Our interview process helps us identify caregivers who are professional, responsible, and attentive to the people they support.
- Chosen for Skills and Compassion
-
- Thorough Background Screening
Caregivers undergo identity verification and nationwide criminal background screening, with additional checks conducted throughout their employment.
- Thorough Background Screening
-
- Ongoing Training
Our caregivers receive continued education on caregiving skills and specific conditions, helping them better understand and respond to your loved one’s needs.
- Ongoing Training
Care Solutions
Support Built Around Your Loved One
Your loved one has their own routines, preferences, and goals. We listen to what matters to them and your family, then develop a plan that fits their life at home.
-
- Personalized Home Care Consultation
We discuss daily activities, social and emotional needs, and practical considerations such as your budget. You have space to ask questions and explore your options.
- Personalized Home Care Consultation
-
- Individualized Care Plan
Your loved one’s preferences, your family’s input, and our recommendations shape a personalized service plan that guides the support our caregivers provide.
- Individualized Care Plan
-
- Free Home Safety Assessment
We review the home room by room to identify potential hazards and recommend practical changes that can make everyday activities safer.
- Free Home Safety Assessment
-
- Thoughtful Caregiver Matching
We consider both skills and personality when matching caregivers with clients, helping build a comfortable relationship from the start.
- Thoughtful Caregiver Matching
-
- Warm Caregiver Introduction
We personally introduce each new caregiver and help them become familiar with your loved one’s home, routines, and care plan, making the transition easier for everyone.
- Warm Caregiver Introduction
Active Involvement
A Team That Stays Connected
You deserve support that continues after care begins. Our team stays involved with your loved one, your family, and other care providers to help keep care responsive as needs change.
-
- Available 24/7
Questions and concerns don’t always happen during business hours. Our team is available around the clock, so you have someone to turn to.
- Available 24/7
-
- Ongoing Supervisory Visits
Our team visits your loved one’s home to check on how care is going, hear feedback, and identify adjustments that may be needed.
- Ongoing Supervisory Visits
-
- Attend Physician Visits
Our team attends physician visits with your loved one and family to share observations, hear recommendations firsthand, and help coordinate any needed changes to their support at home.
- Attend Physician Visits
-
- Coordination with Other Care Providers
We communicate relevant observations and changes to the professionals involved in your loved one’s care, helping support their work between visits.
- Coordination with Other Care Providers
-
- Help Finding Additional Resources
When your loved one needs support beyond our services, we can help connect your family with local providers and resources.
- Help Finding Additional Resources
Ready to discuss how Caring Senior Service can help you with in-home care services?
Reach out to our Chandler home care team today.