Discover Who We Are

At Caring, we are devoted to helping seniors remain healthy, happy, and at home. Learn more about our story and meet our team.

When Family Can’t Be There, We Can

Lifestyles may change with age, but the ability to maintain a safe, independent life doesn’t have to. Our GreatCare® method addresses the 3 most important areas of concern: quality caregivers, care solutions, and active involvement. Through this method, we provide in-home care solutions to help seniors avoid relocation from their homes while maintaining their safety and independence. Our resources and experience in the industry help change the lives of seniors and their families by giving them the control they need to make aging in place their first option.

%

of our new clients are SATISFIED with the service of their caregivers

%

feel their caregiver is COMPASSIONATE

%

feel their caregiver takes a personal INTEREST in their well-being

%

of individuals age 50+ need assistance with activities of daily living

Our Story

Caring Senior Service was founded by Jeff Salter in 1991. He had been working for a home health company in Odessa,Texas, and realized that many seniors wanted help with tasks of everyday living, like bathing, running errands, and preparing food. However, nurses and staff at home health care companies didn’t provide this type of service. He founded his first Caring Senior Service location in Odessa to help fill that gap in senior care.

By 1994, Jeff had moved to McAllen, Texas, and opened a new Caring Senior Location there. Within a few years, he opened additional locations in Corpus Christi, the Coastal Bend, and San Antonio.

In 2002, Jeff determined that the best way for Caring Senior Service to grow was through franchising. Through his 10 years of owning and managing Caring offices, Jeff created a successful business model. Through franchising the company, he was able to share that model with other entrepreneurs to ultimately reach more families and provide more high-quality care to seniors in need.

Today, Caring Senior Service operates about 50 locations across the United States. We continue to improve our elder services to better meet the needs of our clients and bring positive changes to their lives. This vision, along with our dependable staff, has allowed us to grow into trusted members of the many communities we now serve.

Mission Statement

We believe that every senior should be able to remain healthy, happy, and at home.

Franchise Opportunities

We measure our advantages by the ways in which we help our owners succeed. Caring has a 30+ year history of leadership in the senior care franchise industry under the leadership of our original founder and current CEO, Jeff Salter.

Jeff founded Caring in 1991 with a never-quit attitude that has helped the company expand across the US. He is on the advisory council Private Duty Home Care and the National Association for Home Care and Hospice (NAHC). He serves on the NAHC Advocacy Council, driving the legislative agenda for non-medical home care issues. Jeff is an active participant in the International Franchise Association (IFA).

FOUNDER & CEO
Jeff Salter

Prior to joining Caring, Ian worked as a physical therapist in various settings, including hospitals, skilled nursing facilities, and sports medicine clinics. He opened a Caring franchise in El Paso in 2005. He was later recruited to join the senior management team at Caring HQ, where his work has focused on business development.

VICE PRESIDENT
Ian Klaes

Ken brings 20+ years of experience in franchise growth, operations, and technology transformation. He has guided national brands through expansion, recovery, and digital innovation, driving stronger performance and franchise success. At Caring, Ken applies his expertise as a Certified Franchise Executive to advance growth and support the mission of helping seniors remain healthy, happy, and at home.

CHIEF OPERATING OFFICER
Ken Doty

Justin McAdoo brings 10+ years of experience in technology, operations, and digital transformation to his role as Chief Technology Officer. He previously founded Sympl, a communication platform for frontline teams, and served as Executive Vice President at Verge. At Caring, Justin leads technology strategy to strengthen systems, improve operations, and support the mission of helping seniors remain healthy, happy, and at home.

CHIEF TECHNOLOGY OFFICER
Justin McAdoo

Kimberly is responsible for the creation, implementation, and improvement of all training efforts while ensuring a consistent GreatCare® culture. Kimberly earned her BBA at Northwood Business Institute, has 25+ years of learning and development expertise, has worked with small-box and big-box retailers, and has professional experience with franchise ownership. She became an invaluable member of our in-home care franchise team in 2019.

DIRECTOR OF TRAINING
Kimberly Johnson-Searcy

Del is responsible for expanding the Caring brand into new territories. Del was recruited to work with Caring from his previous roles in restaurant and service leadership that spanned over 20 years working with large companies implementing new systems to grow staff and profitability. Del stays active with his family of 6 boys with his wife Melissa.

DIRECTOR OF FRANCHISE DEVELOPMENT
Del Salinas

Chrissy Ronje oversees our company’s Caring Hub, which provides support to our owners and franchise teams by offering intake support and recruitment services for staffing our locations. She is a seasoned marketing and public relations professional with over 20 years of experience. Moreover, Chrissy has spent more than 10 years specializing in customer engagement and managing and optimizing call centers.

DIRECTOR OF HUB SERVICES
Chrissy Ronje

Eric Carter oversees human resources, regulation compliance, employee services and relations, and operational procedures. Prior to working with Caring, he helped research Alzheimer’s, dementia, cancer, arthritis, and other health issues. Eric has many years of professional experience in medical research and was the Associate Vice President of Research and Operations for South Texas Radiology Imaging Centers.

DIRECTOR OF BUSINESS DEVELOPMENT
Eric Carter

Alyssa has a strong background in digital marketing with an emphasis in content strategy and SEO. She has worked for digital marketing agencies and has shared her expertise with Caring since 2018. As an important member of our in-home care franchise team, she works hard to ensure our content and communications are easy-to-understand. Alyssa has a BA in English linguistics from Brigham Young University and an MBA from the University of Illinois.

DIRECTOR OF MARKETING
Alyssa Ball

Vicki Honeycutt has over 20 years of experience as an accountant. She joined Caring in September 2022 and oversees the Accounting Department. In this role, she manages and oversees the full scope of accounting, including audits, billing, cost allocations, GL entries, reconciliations, P&L statements, month-end and year-end closing, and other tasks. In her spare time, Vicki enjoys swimming, painting, and hanging out with her grandkids.

ACCOUNTING MANAGER
Vicki Honeycutt

Michelle provides a unified brand and message for the promotion of the company to its referral sources, clients, and employees. Michelle earned her BA in Journalism at Angelo State University and has 20+ years of experience in marketing and design. Michelle joined Caring in 2010, and she continues to work hard to bring efficiency to our efforts and ensure our marketing is effective, accurate, and impactful.

SENIOR MARKETING SPECIALIST
Michelle Cemental

Rachelle has a strong customer service background, with over 20 years of senior care experience. She joined Caring senior Service in 2015 and has been a key member of both the Support Team and Training Team. In her role, she supports franchisees in their daily operations. Her commitment to the success of each franchisee and their teams continues to be her #1 focus. As a mother of 3 and a new grandmother, her new favorite title is Nana.

BUSINESS DEVELOPMENT COACH
Rachelle Ehlert

Cherie Givens brings more than 20 years of experience in strategic market development and operational growth to her role as Business Development Coach at Caring Senior Service. She focuses on helping new offices get up and running and supporting franchise owners through their first year of operation, drawing on her background in launching senior-focused healthcare organizations and translating strategy into practical execution.

BUSINESS DEVELOPMENT COACH
Cherie Givens